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Accessibility Statement

Visit Wells is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Visit Wells is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.


We welcome your feedback on the accessibility of Visit Wells. Please let us know if you encounter accessibility barriers on Visit Wellsl:

  • Phone: 01749 673091
  • E-mail:
  • Postal address: Wells City Council, Town Hall, Market Place, Wells, Somerset, BA5 2RB

We try to respond to feedback within 5 business days.